satisfaction

A cheap lesson to learn…an expensive one to forget!

The famed leader of the Ritz-Carlton hotel chain Horst Schulze was quoted as saying, “It is about focusing on you, the guest. We want […]

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Happy Birthday to the Greatest Marketer That Ever Lived

*My apologies! This gentleman’s birthday fell on the 5th of July, and due to an internet issue, I am only able to post this […]

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